Peter Lynn warrants their products, when they are purchased from an authorized Peter Lynn dealer by a retail customer, to be free of major defects in material or workmanship to the original purchaser, for a period of six (6) months from the date of purchase by the original retail customer.
This warranty is subject to the following limitations:
The warranty is valid only when the product is used for designated purposes c.q. kiting activities. Unfortunately no kite or related product is indestructible and therefore we must exclude the following:
Beside this you must be the original owner of the product. To claim your manufacturer’s warranty fill in the return form below.
When we received the details we will look at the problem and let you know if it makes sense to send the product back. This process saves you the frustration of paying for a delivery, just to find out the issue is not covered by warranty.
We will process your warranty claim when you completed the following checklist:
01 - Return form fully completed and send via the website
02 - Confirmation received from us that you can return the product
03 - Include a copy of your invoice in the package
04 - Returned products are packaged well (originally packaging preferred)
05 - Sufficient postage on the package (returned packages with insufficient postage will not be accepted)
06 - Please allow up to 7 days for returns processing (for warranties it might be 3-4 weeks)
Please send your filled out claim form to firstname.lastname@example.org
* If you have clear pictures depicting the damage please attach them as they can be helpful. Do note that maximum file size is 10Mb.
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